z7c Privacy Policy – How We Protect Your Data

1 Introduction

z7c is committed to protecting the privacy of every player who uses the platform. We understand that sharing personal information — your name, payment details, device information — requires trust, and we take that responsibility seriously. This Privacy Policy sets out in plain language what data we collect from you, why we collect it, how long we keep it and what your rights are in relation to that data.

This policy covers all parts of the z7c platform: the website at z7c.net, the z7c mobile app available for Android and iOS, and all associated services including sports betting, slot games, fish games, deposit and withdrawal processing and customer support interactions. When you use any part of z7c, this policy applies to you.

We update this policy from time to time as the platform evolves. The "Last Updated" date at the top of this page reflects when changes were last made. We recommend checking back periodically, especially if you receive a notification from z7c about policy changes.

2 Data We Collect

z7c collects different types of information depending on how you interact with the platform. Here is an overview of what we collect and when:

We do not collect sensitive categories of personal data — such as medical records, religious beliefs or political views — and we have no reason to do so. If you ever feel that z7c has collected data beyond what is described above, please contact our support team immediately.

3 How We Use Your Data

Every piece of data z7c collects has a specific purpose. We do not use your information for anything beyond what is described here:

• Account management – to create, maintain and secure your z7c account, including password resets and login verification
• Transaction processing – to handle deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported methods
• Identity verification – to confirm that you are who you say you are when verification is required, and to prevent fraud and underage use
• Platform personalisation – to remember your preferences, suggest relevant games or sports events such as upcoming PSL or T20 matches, and improve your overall experience on z7c
• Communications – to send you account notifications, deposit confirmations, withdrawal updates and, where you have opted in, information about promotions and bonuses
• Platform security – to detect and prevent fraud, suspicious activity, multiple account creation and other violations of our Terms and Conditions
• Legal and compliance obligations – to fulfil any record-keeping or reporting requirements applicable to the platform's operations
• Platform improvement – to analyse aggregated, anonymised usage data to understand how players use z7c and to improve features, game selection and payment processes

z7c will not use your personal data to make automated decisions that have a significant impact on you without appropriate safeguards in place. If you have questions about how a specific decision was made regarding your account, you can request a manual review by contacting support.

4 Payment Data

Given the nature of the z7c platform, payment data is a particularly sensitive category of information. Here is how we handle it:

• All financial transactions on z7c are conducted in PKR. Payment details — including your JazzCash mobile number, Easypaisa wallet, Raast ID or bank account information — are encrypted during transmission and stored securely.
• z7c does not store full card numbers or complete bank account details on its own servers beyond what is necessary to process your transaction. Where possible, tokenisation is used so that recurring transactions can be processed without re-entering sensitive details.
• Payment processing is handled in partnership with trusted third-party payment processors. These processors operate under strict data agreements with z7c and are not permitted to use your financial data for any purpose other than processing transactions on your behalf.
• Your transaction history in PKR — including deposits and withdrawals — is retained in your account history and is accessible to you from within your account dashboard.
• In cases where z7c suspects fraudulent payment activity, relevant transaction data may be reviewed internally and, where legally required, reported to the appropriate authorities. This is done solely to protect players and the integrity of the platform.

5 Data Sharing

z7c does not sell, rent or trade your personal data to any third party. Period. Data is shared only in the following limited and necessary circumstances:

• Payment processors – JazzCash, Easypaisa, Raast and bank transfer providers receive only the payment information needed to complete your transaction. They are contractually bound to handle this data securely and not to use it for independent marketing.
• Identity verification services – When account verification is required, your identity documents may be shared with a third-party verification provider. This provider operates under a data processing agreement with z7c.
• Fraud prevention and security – Aggregated or specific data may be shared with fraud detection services to protect the platform and its players from fraudulent activity.
• Legal obligations – z7c may disclose data if required by a valid legal process or to protect the rights, property and safety of users and the platform.
• Business transfers – In the unlikely event of a corporate restructuring or acquisition, user data may be transferred as part of that process. Players would be notified before such a transfer takes effect.

In all cases where data is shared with a third party, z7c ensures that appropriate data protection agreements are in place and that your data is handled with the same standard of care applied internally.

6 Cookies & Tracking

z7c uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies in use:

• Essential cookies – These are necessary for the platform to function. They maintain your login session, remember your language preferences and keep you authenticated while you navigate between pages. Without these, z7c cannot work.
• Functional cookies – These remember your preferences, such as your preferred deposit method or game view settings, so you do not have to set them again each visit.
• Analytics cookies – These help us understand how players move around the platform — which pages are visited most, where players drop off and which games are most popular. Data collected via analytics cookies is aggregated and anonymised.
• Security cookies – These help detect and prevent fraudulent activity, bot access and suspicious login patterns.

z7c does not use third-party advertising cookies to track your behaviour across other websites for marketing purposes. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain parts of the platform.

7 Mobile App Data

The z7c mobile app, available for Android and iOS, is designed to give you convenient access to sports betting, cricket and PSL markets, slot games, fish games and your account — all from your phone. The app collects the following information:

• Device identifiers – A unique device ID is used to associate your session with your account and to support security checks such as detecting logins from new devices.
• Notification permissions – If you grant permission, the app can send you push notifications for deposit confirmations, withdrawal updates, match alerts and promotional offers. You can turn notifications off at any time in your device settings.
• Camera access – Camera permission is only requested when you need to upload an identity document for account verification. The app does not access your camera at any other time.
• Network information – Basic network status information is used to adapt the app experience when your connection is limited, for example by loading lighter versions of game pages.

The z7c app does not run in the background to collect data when you are not actively using it. All data collected by the app is subject to the same protections described in this Privacy Policy.

8 Data Security

z7c applies multiple layers of security to protect your personal and financial data:

• TLS encryption on all data transmitted between your device and z7c servers
• Encrypted storage for sensitive account and payment information at rest
• Access controls limiting which z7c staff can access personal data and under what conditions
• Regular security reviews of platform infrastructure and third-party integrations
• Fraud monitoring systems that flag unusual account or payment activity in real time

Despite these measures, no online platform can guarantee absolute security. You also play an important role in keeping your account safe. Use a strong, unique password for your z7c account, do not share your login details with anyone and avoid accessing your account from shared or public devices. If you suspect your account has been compromised, contact z7c support immediately.

9 Data Retention

z7c retains your personal data for as long as your account remains active and for a reasonable period after account closure. The specific retention periods depend on the type of data:

• Account data (name, email, username) – retained for the duration of your account and for up to 2 years after closure to support any post-closure queries or disputes
• Transaction records (PKR deposits and withdrawals) – retained for up to 5 years for financial record-keeping and fraud prevention purposes
• Identity verification documents – retained only for as long as necessary to complete verification and comply with applicable requirements, after which they are securely deleted
• Support communications – retained for up to 2 years to assist with follow-up queries and service improvement
• Usage and analytics data – retained in anonymised, aggregated form with no expiry; identifiable usage data is deleted or anonymised after account closure

When data is no longer required, z7c securely deletes or anonymises it so that it can no longer be linked back to you personally.

10 Your Rights

As a z7c player, you have the following rights in relation to your personal data. To exercise any of these rights, contact z7c support from the email address registered to your account:

• Right to access – You can request a copy of the personal data z7c holds about you at any time.
• Right to correction – If any of your personal data held by z7c is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion – You can request that z7c delete your personal data. Note that some data may need to be retained for security, fraud prevention or legal compliance reasons even after a deletion request.
• Right to restrict processing – You can ask z7c to stop using your personal data in certain ways while a query or complaint is being resolved.
• Right to data portability – You can request your personal data in a structured, commonly used format so that you can transfer it elsewhere if you wish.
• Right to withdraw consent – Where z7c processes your data based on your consent — for example, marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

z7c will respond to all valid data rights requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure we are protecting your data from unauthorised access.

11 Minors

z7c is strictly an adults-only platform. Persons under the age of 18 are not permitted to register an account or use any part of the z7c platform. We do not knowingly collect personal data from anyone under 18 years of age.

If z7c discovers or is notified that an account belongs to a person under 18, the account will be closed immediately and any associated data will be handled in accordance with this Privacy Policy — including deletion where no legal retention obligation applies. If you believe a minor has registered on the platform, please contact our support team right away.

z7c also offers responsible gaming tools including self-exclusion that adult players can use to manage their own play. More information is available on the Responsible Gaming page.

12 Policy Updates

z7c may update this Privacy Policy from time to time to reflect changes in platform features, payment methods, data practices or other operational requirements. When meaningful changes are made, we will notify registered players through the platform or by email to the address on their account. The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page periodically so you stay informed about how your data is being handled. If you disagree with any changes made to this policy, you should stop using the platform and contact support to request account closure and data deletion.

13 Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the way z7c handles your personal data, you can reach our support team through the following channels:

• Email: [email protected] — please contact us from your registered email address for account-related queries
• FAQ: Visit the FAQ page for answers to common questions about accounts, payments and privacy settings
• Terms and Conditions: For the full platform rules, see our Terms and Conditions page

z7c is committed to resolving any privacy concerns promptly and transparently. We aim to respond to all privacy-related enquiries within a reasonable timeframe. Your trust in z7c matters to us and we will always work to address your concerns with the seriousness they deserve.